Sign In Help

Having trouble signing in?

  • Make sure that the"CAPS LOCK" on your keyboard is turned off.

  • If you used numbers in your password and you're using the number pad to enter them, make sure "NUM LOCK" is turned on.

  • You might have just typed your information incorrectly. Try again.

  • If you still can't sign in after trying these suggestions or retrieving your password, contact your school administrator or Customer Support 1-800-GO-TO-XAP (1-800-468-6927).

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